Operational Services
Network Service
Designing, implementing, and managing computer networks (LAN, WAN) to facilitate data communication and connectivity.
Server Management
Provisioning, maintaining, and monitoring server hardware and software for hosting applications and data storage.
Database Administration
Managing and optimizing databases (SQL, NoSQL) to ensure data integrity, security, and availability.
Incident Management
Responding to and resolving IT incidents and service disruptions to minimize downtime and impact on business operations.
Cybersecurity
Implementing measures to protect IT systems, networks, and data from unauthorized access, malware, and other cyber threats.
Compliance Management
Ensuring adherence to regulatory requirements (e.g., GDPR, HIPAA) and industry standards related to data privacy and security.
IT Service Management
Managing service requests, incidents, and changes through IT service management tools and processes.
Vendor and Contract Management
Managing relationships with IT vendors and service providers to ensure timely delivery of products and services
Backup and Disaster Recovery
Implementing and managing backup solutions to ensure data integrity and facilitate data recovery in case of hardware failures, cyber attacks, or natural disasters.
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